My Work
While my primary role over the past few years has been as a UX Designer and Educator, I continue to work as a visual designer and illustrator.
Projects over the past years range from small business, start-ups, and large-scale businesses. Each project is unique and would enjoy talking more about the roles played, tools used, and lessons learned.
Revaly enables complex engineering discussions between technical and non-technical stakeholders. Users can quickly upload their models, share them with colleagues, and receive feedback in full context. Feedback can even be pinned directly to the 2D or 3D model, ensuring clear communication and understanding.
As the Director of User Experience, my responsibilities touched everything from developing user scenarios, system flows, road mapping, and design. Working closely with management and engineering teams, we developed a roadmap based on research and any observable and measurable data.
Responsibilities & Deliverables
- Project Management
- Brand development
- User & client interviews
- Comparative Analysis
- Analytics Analysis
- User Flows
- Information Architecture
- Diagramming system flows
- Developing and maintaining the Revaly Design System
- Accessibility Testing
Tools
- Notion for Project Management
- Paper, Pen, Post-its
- Google Analytics
- Google Sheets
- Google Docs
- Figma—UI and Prototypes
- Accessibility: WAVE plugin, Disability Simulator, Apple Voice Over
Christian Brothers University
Project Management, UX Research, Information Architecture, Content Migration and Strategy, Accessibility.
Christian Brothers University is a Lasallian university in Memphis with a nationally renowned engineering program topping a long list of remarkable attributes. We partnered with them to build a new site from the ground up to give them the performance, design and usability they needed to introduce the world to the real CBU.
Responsible for moving the project for 10 months and meeting the project’s objectives. Also responsible for making sure the website met Web Content Accessibility Guidelines (WCAG) 2.1 at Level A and AA.
Responsibilities & Deliverables
- Project Management
- User & client interviews
- Comparative Analysis
- Analytic Analysis
- User Flows
- Content Audit
- Content Migration
- Information Architecture
- Accessibility testing and documentation
Tools
- Asana for Project Management
- Paper, Pen, Post-its
- Google Analytics
- Google Sheets
- Google Docs
- Sketch to design concepts
- WordPress
- Accessibility: WAVE plugin, aCe Accessible, The Functional Accessibility Evaluator (FAE) 2.0, Disability Simulator, Apple Voice Over
Dallas Theological Seminary
Project Management, UX Research, Information Architecture, Content Migration and Strategy, Accessibility.
Dallas Theological Seminary is an established, well respected seminary with locations throughout the US and a large international draw, particularly in China and Latin America. We partnered with them to redesign both their main school website and digital publication site, DTS Voice.
Responsible for moving the project for 11 months and meeting the project’s objectives. While the project was projected to be 6 months, the COVID-19 pandemic caused delays. Also responsible for making sure the website met Web Content Accessibility Guidelines (WCAG) 2.1 at Level A and AA.
Responsibilities & Deliverables
- Project Management
- Stakeholder interviews
- Comparative Analysis
- Questionnaire Analysis
- User Scenarios / Journey man
- Information Architecture
- Content Audit
- Content Migration
- Plugin Audit
- Accessibility testing and documentation
Tools
- Asana for Project Management
- Paper, Pen, Post-its
- Apple’s Pages and Google Docs
- Apple’s Numbers and Google Sheets
- Google Docs
- Sketch—wireframes
- WordPress
- Accessibility: WAVE plugin, Disability Simulator, Apple Voice Over
Client Challenge
Loma Linda University was wanting to take their multi-page health questionnaire online.
Solution and Results
Responsible for co-project management and usability testing. Created usability scripts. Recruited participants to test prototypes. Conducted usability tests. Presented findings from the usability tests, along with recommendations to reduce confusion regarding content and interaction. The stakeholder approved the recommended changes in both content and interaction. The client then asked for a follow-up to learn more about our team’s Lean UX and accessibility practices.
Responsibilities & Deliverables
- Project Management
- Usability testing script
- Usability testing
- User Flows
Tools
- Asana for Project Management
- Paper, Pen, Post-its
- Google Analytics
- Google Sheets
- Google Docs
- Screenflick for recording usability tests
Center Center is a user experience design school located in Chattanooga, TN.
UIE – User Interface Engineering – is an organization developed by Jared Spool for User Experience Design professionals to help them deliver better design
Responsibilities & Deliverables
- Co-Created UX Curriculum for 24 courses with over 130 competencies and 1700 achievements.
- Facilitator for cohort
- Direct manager for students
- Led design team through three different projects. Each project was five to eight weeks with 2-week design sprints. The goals for each project were to deliver and present how research led to solutions, along with a high-fidelity prototype.
- User & client interviews
- Usability testing
- User flows
- User stories
Tools
- Basecamp for Project Management
- Slack for communication
- Screenflow for recording usability tests
- Adobe Creative Suite for design
- HTML and CSS for prototyping
- Balsamic
- UXPin
- InVision
- Google Docs
- Google Sheets
- Google Forms
Additional Projects
Velocity 2040
Responsible for design and content editing for the Velocity 2040 Community Vision Project survey for Chattanooga and Hamilton County.
- Usability Testing on questionnaire
- User interviews / Ethnographic Research
- Information Architecture
- UI and Graphic Design
- Usability Testing on Website
Applied Technologies System
Responsible for leading design team in developing a high fidelity prototype for documentation site for developer framework.
- Project management
- Sprint planning
- User interviews / Ethnographic Research
Marquette University
Responsible for leading design team in developing a high fidelity prototype for the office of Marketing and Communications at Marquette University.
- Project Management
- Sprint planning
- User interviews
- Prototyping
Small Business Projects
Steele Smiles DDS
I’ve been working as a designer with Kai and Kristi Steele for over 10 years as a Graphic Designer and Website Designer.
steelesmiles.comIn 2023, I’m working on transitioning the website’s framework to help improve speed page load, accessibility, and improve the ability for the client to update and add content.
Responsibilities & Deliverables
- Design system for brand consistency
- Graphic Design for Brochures
- Working with the client to determine content and needs for their customers
- UI Design
- Website Design
- Website maintenance–updating core WordPress, plugins, security and troubleshooting issues
Tools
- Google Analytics
- Google Docs
- WordPress
- Yoast SEO
- Accessibility: WAVE, Apple Voice Over
Dr. Dock
I’ve been working as a designer with Erika and Scott Anderson for over 3 years as a Graphic Designer and Website Designer.
drdock.netIn 2023, I’m working on transitioning the website’s framework to help improve speed page load, accessibility, and improve the ability for the client to update and add content.
Responsibilities & Deliverables
- Design system for brand consistency
- Graphic Design for Brochures
- UI Design
- Website Design
- Website maintenance–updating core WordPress, plugins, security and troubleshooting issues
Tools
- Google Analytics
- Google Docs
- WordPress
- GeneratePress
- GenerateBlocks
- Smart Crawl Pro SEO
- Accessibility: WAVE, Apple Voice Over