My Work
While my primary role over the past few years has been as a UX Designer and Educator, I continue to work as a visual designer and illustrator.
Projects over the past years range from small business, start-ups, and large-scale businesses. Each project is unique and would enjoy talking more about the roles played, tools used, and lessons learned.
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Updated Thursday, September 24.
Christian Brothers University
Project Management, UX Research and Architect, Interaction Design, Content Strategist.
Christian Brothers University is a Lasallian university in Memphis with a nationally renowned engineering program topping a long list of remarkable attributes. We partnered with them to build a new site from the ground up to give them the performance, design and usability they needed to introduce the world to the real CBU.
Responsible for moving the project for 10 months and meeting the project’s objectives. Also responsible to making sure the website met Web Content Accessibility Guidelines (WCAG) 2.1 at Level A and AA.
Responsibilities & Deliverables
- Project Management
- User & client interviews
- Comparative Analysis
- Analytic Analysis
- User Flows
- Content Audit
- Content Migration
- Information Architecture
- Accessibility Testing
Tools
- Asana for Project Management
- Paper, Pen, Post-its
- Google Analytics
- Google Sheets
- Google Docs
- Sketch to design concepts
- Front-end (HTML & CSS)
- Codepen to prototype components
- Accessibility: WAVE plugin, aCe Accessible, The Functional Accessibility Evaluator (FAE) 2.0, Disability Simulator, Apple Voice Over
Loma Linda University
Project management and UX Research
Client Challenge
Loma Linda is working to take their multi-page health questionnaire.
Solution and Results
Responsible for co-project management and usability testing. Created usability scripts. Recruited participants to test prototypes. Conducted usability tests. Presented findings from the usability tests, along with recommendations to reduced confusion regarding content and interaction. The stakeholder approved the recommended changes in both content and interaction. The client then asked for a follow-up to learn more about our team’s Lean UX and accessibility practices.
Responsibilities & Deliverables
- Project Management
- Usability testing script
- Usability testing
- User Flows
Tools
- Asana for Project Management
- Slack for communication
- Screenflick for recording usability tests
Center Centre and UIE
Curriculum Development, Facilitator, Project management, UX Designer, UX Researcher
Center Center is a user experience design school located in Chattanooga, TN.
UIE – User Interface Engineering – is an organization developed by Jared Spool for User Experience Design professionals to help them deliver better design
Responsibilities & Deliverables
- Co-Created UX Curriculum for 24 courses with over 130 competencies and 1700 achievements.
- Facilitator for cohort
- Direct manager for students
- Led design team through three different projects. Each project was five to eight weeks with 2-week design sprints. The goals for each project were to deliver and present how research led to solutions, along with a high-fidelity prototype.
- User & client interviews
- Usability testing
- User flows
- User stories
Tools
- Basecamp for Project Management
- Slack for communication
- Screenflow for recording usability tests
- Adobe Creative Suite for design
- HTML and CSS for prototyping
- Balsamic
- UXPin
- InVision
- Google Docs
- Google Sheets
- Google Forms
Additional Projects
Velocity 2040
Responsible for design and content editing for the Velocity 2040 Community Vision Project survey for Chattanooga and Hamilton County.
- Usability Testing on questionnaire
- User interviews / Ethnographic Research
- Information Architecture
- UI and Graphic Design
- Usability Testing on Website
Applied Technologies System
Responsible for leading design team in developing a high fidelity prototype for documentation site for developer framework.
- Project management
- Sprint planning
- User interviews / Ethnographic Research
Marquette University
Responsible for leading design team in developing a high fidelity prototype for the office of Marketing and Communications at Marquette University.
- Project Management
- Sprint planning
- User interviews
- Prototyping